Content Policy
This policy applies to all content you submit, generate, or distribute using PoloX AI services, including prompts, images, video, and other media. It supplements our Terms of Use .
1. Prohibited content and conduct
You may not submit, generate, upload, download, store, share, or distribute the following content, or engage in the following conduct, including without limitation:
- Explicit pornography, pornographic performances, or explicit content intended to cause sexual arousal;
- Any sexual content, sexual implication, or exploitation involving minors (including anyone who appears to be a minor), whether fictional or not;
- All deepfake and deepnude content. You must not use PoloX AI services to create or distribute any deepfake or deepnude content, regardless of consent;
- Non-consensual intimate imagery or content that places a real person in a pornographic or humiliating scene;
- Content that promotes, glorifies, or graphically depicts extreme violence, gore, abuse, self-harm, or terrorism;
- Hate, harassment, discrimination, bullying, or threats against individuals or groups;
- Fraud, phishing, identity forgery, impersonation of persons or organizations, or content used for fraudulent transactions;
- Content that infringes another person’s likeness, privacy, reputation, or intellectual property (including copyrights and trademarks);
- Guidance or promotion of illegal goods, unlawful weapons trafficking, drugs, or other illegal activity;
- Unauthorized crawling, scraping, mirroring, bulk collection, or automated access of this website, the service, or its interfaces;
- Reverse engineering, decompiling, disassembling, cracking, bypassing security measures, or probing the internal structure of the service;
- Attacks against PoloX AI or its infrastructure, including without limitation malware, denial of service, intrusion, interference with, or abuse of systems and APIs.
If we find a violation, we may immediately remove the content, restrict features, freeze credits, or terminate the account, and report the matter to competent authorities where required by law. You bear any resulting loss.
2. Payment provider content requirements
In addition to our prohibited content and conduct rules, you must comply with the following content requirements provided by Waffo.com Limited, our payment service provider. These requirements apply to content you generate, upload, share, or distribute using our services. Both sets of requirements apply together; where they differ, the stricter restriction applies.
| No. | Category | Description | Risk Level |
|---|---|---|---|
| 1 | Child Sexual Abuse Material (CSAM) | Any content that sexually depicts, exploits, or implies the abuse of minors, including AI-generated fictional content, is strictly prohibited with zero tolerance. | Zero Tolerance |
| 2 | Deceptive deepfakes | Synthetic media depicting a real, identifiable person without consent in a way likely to deceive viewers into believing it is authentic is prohibited. | Strictly Prohibited |
| 3 | Commercial misuse of likeness | Content involving a real person's likeness must not be used in advertising, promotional materials, political campaigns, or any other commercial context without verified written consent. | Strictly Prohibited |
| 4 | Non-Consensual Intimate Imagery (NCII) | Generating or distributing sexually explicit or intimate depictions of any real person without explicit consent is prohibited, regardless of public figure status. | Strictly Prohibited |
| 5 | Violence and terrorism | Content promoting, glorifying, or inciting terrorism, mass violence, hate crimes, or genocide, and graphic real-world violence intended to shock or intimidate, is prohibited. | Strictly Prohibited |
| 6 | Hate speech | Content that dehumanizes or attacks individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin is prohibited. | Strictly Prohibited |
| 7 | Adult or explicit sexual content | Sexually explicit and pornographic content is prohibited. | Prohibited (Default) |
| 8 | Impersonation and identity fraud | Content falsely impersonating a real individual, company, government body, or public institution with intent to deceive, defraud, or mislead is prohibited. | Strictly Prohibited |
| 9 | Self-harm promotion | Content that promotes, instructs, or encourages self-harm, eating disorders, or suicide is prohibited. | Strictly Prohibited |
| 10 | Copyright and intellectual property infringement | Content that reproduces, mimics, or closely replicates third-party copyrighted works, trademarked characters, logos, or other protected intellectual property without authorization is prohibited. | High Risk |
| 11 | Misinformation | Content designed to spread false factual claims, fabricated news events, or misleading health or scientific information at scale is prohibited. | High Risk |
| 12 | Privacy violations | Content revealing or inferring private personal information, including addresses, financial data, or medical records, without consent is prohibited. | High Risk |
Our blanket prohibition on all deepfake and deepnude content remains in force. Any exceptions in the payment provider's template for labeled artistic or satirical deepfakes or consented likeness use do not permit deepfake or deepnude content on our services. Written consent or an AI-generated label does not override this prohibition. The template's conditional allowance for an age-verified adult tier does not apply to our services.
Violating these requirements will result in removal of the prohibited content and appropriate account action, up to and including permanent termination of access.
3. Content moderation policy
PoloX AI strictly filters not-safe-for-work (NSFW) content at both the input and output stages of its services.
Our agent is built on large language models (LLMs) that strictly prohibit NSFW content. The same prohibition applies to interactions with our agent and content generated through it.
Prompt filtering
Every generation task's prompt is checked by an NSFW detector before generation begins. If suspected NSFW content is detected or the check fails, the task is blocked from proceeding.
Image generation
Generated images are checked by an NSFW detector before they are released. For image-to-image tasks, both input images and output images are checked. If a suspected NSFW image is detected or the check fails, the next step is blocked and the affected output is not released.
Video generation
When a video generation task includes input media, we first screen that media using a detector before proceeding. To screen generated videos, we randomly sample frames and check them using an image NSFW detector. If suspected NSFW content is found, the output is blocked.
4. Reporting content
To report content on PoloX AI, email [email protected] with the subject “Content Report - Policy Violation”.
In the email body, include the content URL or generation ID, a description of the content, the reason you believe it violates this policy, and relevant details such as when you encountered it. Attach screenshots or other supporting evidence, if available, and provide an email address where we can contact you.
If you believe the content infringes your reputation, attach useful proof of your identity, such as a redacted government-issued ID showing your name and photograph, along with evidence connecting you to the person depicted or named in the reported content. Redact unrelated sensitive information, including your ID number, home address, and date of birth. If you report on someone else's behalf, include proof that you are authorised to represent them.
We will respond to your report and complete its review and handling within 24–48 hours of receipt. Content found to violate this policy will be removed or blocked, and we may take action against the responsible account as described above.